Where required, we begin by a conducting a comprehensive study of an organisation's current systems and processes, consulting with staff members and clients as necessary.
Often we are asked if a new process is possible. If the process is one with which we are already familiar, we can them give an immediate response. However where this is not the case, we will carry out research, ranging from determining whether the requirement is technically feasible, to evaluating products already available on the market.
We work closely with our customers to gain a full understanding of their requirements. For simpler applications this can usually be achieved within a couple of meetings, for more mission-critical, enterprise solutions this could require an ongoing on-site commitment.
Recommendations and proposals
Working with our customers and any third parties we draw on our research and analysis to make our proposals, usually based on one of the following:
Intranet/Extranet Solutions - where this facilitates the management of collaborative workflow, both within and between companies.
[example: Royal Mail]
Systems integration - to incorporate new applications with existing websites or back office databases.
[example: Vintage Roots]
e-commerce systems - The marketing and sales of products and services.
Product development - when an entirely new approach is needed
[example: RI3K | Octopus]